Frequently Asked Questions

Got Questions? We’ve Got Answers!

We’ve compiled a list of the questions we get asked the most often. To jump to the section you’re most interested in, simply click on one of the links directly below.

  • Are you sure you want to do this? Please try again.

    If you get this error when you try to upload the theme, then the value of post_max_size and upload_max_filesize in the php.ini is to low. Please change these values to:

    • post_max_size – 32M
    • upload_max_filesize – 32M

     

    If you can’t modify these settings then you should contact your hosting provider.

  • Theme is missing the style.css stylesheet error. What should I do?

    A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme. The reasons you may receive this error is if you have uploaded the incorrect file.

    Please follow the instructions at http://docs.luvthemes.com/installation/

  • How can I install Fevr manually?

    To add Fevr to your WordPress installation, follow these basic steps:

    1. Download the theme archive (fevr-theme.zip) and extract the directory it contains. You may need to preserve the directory structure in the archive when extracting these files.
    2. Using an FTP client to access your host web server, copy fevr directory to the following directory wp-content/themes/.
  • Can I use the license on multiple domains?

    For using the same theme on more than one live site per WordPress install, you need to purchase Regular license for every new site per WordPress install.
    If the theme is used on first website for development purpose then the same license can also be used on second website for production.

    You can easily remove the purchase key from the development site using the button on Fevr’s Dashboard.

  • Where Is My Purchase Code?
    1. Log into your Envato Market account.
    2. Hover the mouse over your username at the top of the screen.
    3. Click ‘Downloads’ from the drop down menu.`
    4. Click ‘License certificate & purchase code’ (available as PDF or text file).
  • How can i add favicon in WordPress?
    1. Prepare image file. It must be square, and at least 512 pixels wide and tall.
    2. Go to Administration Screen > Appearance > Customize
    3. Click Site Identify
    4. Click Select Image at Site Icon section, upload the image file you prepared in the above step from Upload Files tab screen, and click Select.

NEED MORE HELP?

OPEN A TICKET